Careers

Well we've been open just over 12 months and business is booming so much so we need to recruit loads of new faces.  As a Food & Beverage Assistant with us you will be guaranteed a different day everyday as we've so many different outlets.

Our food and beverage outlets are unparalleled with so much on one site from healthy lite bites in the Spa Bar and Lounge, to more traditional dishes in the Club Lounge to exquisite 1 rosette haute cuisine in our signature restaurant Browns.

As a Food & Beverage Assistant you will have a real passion for pleasing people as our Guests are very, very demanding and you will be the one delivering the goods !

The goods being a warm welcome, an incredibly speedy service, you'll be able to talk passionately about the Food & Drink you serve, you'll be chatting to our guests relaxing them for their stay here, and you can confidently make recommendations knowing how things taste. 

Our guest concept is about indulging yourself in luxury surroundings.  And with our own Mere to look at who wouldn't want to be served top class food & drink with one of the best views in the North West.

With our guests demanding high standards we will demand the same from you as a Food & Beverage Assistant it would be great if you have a formal hospitality qualification but we'll also accept applications from people who have proven hands on skills.  So you might already have experience of working in a café, bar or restaurant.  And even if you've never served a plate of food in your life but have bucket loads of enthusiasm and want to learn how to deliver the best in service than apply now for the role of Food & Beverage Assistant.

We have vacancies covering Breakfast Lunch & Dinner service 7 days a week and will consider applications for those who want to work part time.

Please complete our application and send to careers@themereresort.co.uk

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the role of Food & Beverage Assistant please contact Dave West Outlets Manager on 01565 830155.

As a Spa Receptionist we're looking for someone to work as an integral part of a busy Spa Reception team.  You will be the first point of contact for our Guests and Members.  You never quite know what you'll be faced with from a telephone call enquiring about our latest Spa packages to a worried Mum calling about their child lost water wings !  It can be busy but it's really rewarding as everyone that leaves knows they've been part of a 5 bubble spa experience!

As a Spa Receptionist your day to day duties may include:-

• To operate the telephones in a professional and friendly manner in order to comply with the company telephone answering procedures.
• To have a full up to date knowledge of the Spa and it's services.
• To handle all telephone calls promptly ensuring the customer sees a friendly and effective response which accurately meets their needs.
• To effectively process arrivals and departures of all customers making them feel comfortable and welcome as per The Mere Golf Resort & Spa standards.
• To handle any customer complaints promptly and professionally demonstrating genuine care and concern.
• To complete all items on the daily checklists thoroughly and correctly ensuring that any necessary handovers are made while completing the tasks.
• To maximise selling opportunities by adding customer value at every opportunity.
• To handle customer and visitor enquiries or requests providing correct or accurate assistance or information which meets the customer needs.
• To follow correct company float and safe procedures.
• To develop a working knowledge of the Jonas Booking System
• To carry out administration duties relative to front of house.
• To undertake any other duties requested by management.

Set in 100 acres with breath taking views over our own Mere. Our offerings are second to none. Our Golf Course is probably the best in the North West if not England. Our Health Club and Spa has been open 2 years and continues to be seen as the best in the area (5 bubble rating in Good Spa Guide 2012). We have some of the biggest conference and banqueting facilities in the area (providing full functions for 550 and upto 700 conference delegates).
 

Our food and beverage offerings are unparalleled with so much on one site from healthy lite bite options in the Spa Bar and Lounge, to traditional fayre in the Club Lounge to exquisite 2 rosette standard in our signature restaurant Browns.  We're further complimented with private dining in the Riley room. And it doesn't end there because we have a smaller function room in the George Duncan suite and 2 boardrooms. All supported by 4 kitchens and 8 Bars.

There's an expectation you've experience as a receptionist preferably in a Spa or hospitality environment.  Computer skills essential.  Booking System  experience desirable. 

If you wish to apply for Spa Receptionist please send you cv and cover letter to careers@themereresort.co.uk

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the Spa Receptionist role please contact Rebecca Gillingham Spa Reception Supervisor on 01565 830155.

We're looking for someone to join our vibrant team as Assistant Restaurant Manager. 

As Assistant Restaurant Manager you will have a real passion for pleasing people as our Guests are very, very demanding and rightly so.  Our ethos is about indulging yourself in luxury surroundings.  We want you as Assistant Restaurant Manager to have your finger firmly on the pulse of the business liaising with the teams that bring the business in.  You'll have an eye on the weather forecast too as we've just as much outdoor dining space as we have inside.  And with our own Mere to look at who wouldn't want to be served top class food & beverage with one of the best views in the North West.

With our guests demanding high standards we will demand the same from you as an Assistant Restaurant Manager.  It would be great if you have formal hospitality qualifications but we'll also accept applications from people who have proven vocational skills.  So you'll have great commercial acumen, your dining areas will glisten in the sunshine, the team are inspired by your dedication to duty and always go the extra mile for you.  You will simply be the best.

As an Assistant Restaurant Manager your day to day duties may include:-

• To manage and monitor the food and beverage bar function within the Club bar, in the absence of the Restaurant Manager.
• To undertake cost efficient scheduling of staff, ensuring all areas are appropriately covered according to confirmed forecast and confirmed business levels.
• To be responsible for ensuring your team are experts in departmental service and that they are consistently delivered to ensure the highest level of guest satisfaction.
• To coordinate both the daily and strategic operations of the bar function to ensure efficient, professional service delivery in line with the required standards, revenue maximisation and member/guest satisfaction.
• To take an active role in the daily operations of all food and beverage service areas.
• To attain and exceed budgetary revenue and cost targets through the strategic maximisation of revenue and efficient control of costs.
• To establish and maintain a specialist team of food and beverage personnel through effective recruitment, performance reviews, training and development.
• To maintain stock levels to ensure that your teams are able to deliver to our members and guests whilst also ensuring that stock levels are set at a realistic level, balancing guest and financial parameters.
• To continually review our products and service to identify ways to positively enhance and improve them form a guest and financial perspective.
• To maintain an awareness of our competitors and trends within the beverage industry locally, nationally and globally and react to changes you believe will impact on the Club Bar function.
• To assist with revenue and payroll forecasting and reporting as required.
• To carry out team appraisals and encourage individual improvement plans as appropriate.
• To carry out product knowledge training and testing.

If you are

• commercial awareness
• flexible in your approach
• have excellent interpersonal skills
• got solid communication skills
• great at problem-solving
• can pump the team up to full speed
• and your organisational skills wow the Restaurant Manager

Then apply for the role of Assistant Restaurant manager now complete the application form now and send to careers@themereresort.co.uk now.

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the role of Assistant Restaurant Manager please contact Steven Lazarus Food & Beverage Operations Manager on 01565 830155.

As Assistant Conference & Banqueting Manager you will have a real passion for pleasing people as our Guests are very, very demanding and rightly so.  Our guest ethos is about indulging yourself in luxury surroundings.  We want you as Assistant Conference & Banqueting Manager to have your finger firmly on the pulse of the business liaising with the teams that bring the business in.  You'll have an eye firmly on the team whilst constantly checking the function in progress.  We've got a fantastic Brigade of Chefs delivering banquet food to consistently high standards for up to 600 people in a single event.  With food this good you have to make sure it's presented with an equal amount of professionalism and it goes without saying our beverage offerings have to match the ambience.

With our guests demanding high standards we will demand the same from you as an Assistant Conference & Banqueting Manager.  It would be great if you have formal hospitality qualifications but we'll also accept applications from people who have proven vocational skills.  So you'll have great commercial acumen, your function rooms will glisten in the sunshine, the team are inspired by your dedication to duty and always go the extra mile for you.  You will simply be the best.

As an Assistant Conference & Banqueting Manager your day to day duties may include:-

• Working with Heads of Department, Operations Manager and Hotel food and Beverage Managers to set the standards of service for your department and constantly monitor to ensure consistency.
• To ensure that the service offered by all team members is personal and memorable.
• That guests needs are anticipated and requests followed up. Build relationships with guests, ensuring that they want to return to The Mere Golf Resort and Spa.
• Have a working knowledge of the hotel system such as Opera and Jonas.
• Demonstrate excellent standards to the team and train and develop as required to ensure all standards are adhered to.
• Work with the sales team to ensure that guest service levels and expectations are maximised.
• Ensure all functions maintain a first class and positive visual impact.
• Act as an ambassador for The Mere Golf Resort and Spa brand at all times and to ensure values are upheld to both external and internal contacts, through appropriate behaviour and performance.
• Assist the Conference and Banqueting Manager with team appraisals, training plans and objectives, by carrying out training and coordinating training delivered by others.
• To work with the Conference and Banqueting Manager to assign responsibilities to staff members, implementing multi-tasking and periodic performance checks.
• To fully support the departmental and hotel training function.
• Assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
• Attend and contribute to all departmental hotel meetings and training as scheduled and requested.
• Maximise revenue and profitability of the Resort.
• Pass on any possible leads to Sales Department, which could develop into future business.
• Instruct and train employees on correct handling and storage of hotel equipment to minimise breakage and misuse.

If you are

• commercial awareness
• flexible in your approach
• have excellent interpersonal skills
• got solid communication skills
• great at problem-solving
• can pump the team up to full speed
• and your organisational skills wow the Conference, Banqueting & Bars Manager

Then apply for the role of Assistant Conference & Banqueting manager now by completing the application form now and send to careers@themereresort.co.uk now.

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the role of Assistant Conference & Banqueting Manager please contact Alex Kwasniewski Conference, Banqueting & Bars Manager on 01565 830155.

We are searching for a bright sunshiny face to join our fantastic Front Office team.  As a Concierge you will have a real passion for pleasing people as our Guests are very, very demanding and rightly so.  Our ethos is about indulging yourself in luxury surroundings. 

Well it doesn't come more luxurious than The Mere Golf Resort & Spa. 

We've been open just over 12 months and already knocked spots off the competition.  Our facilities are phenomenal from a 5 bubble rated Spa, state of the art health club, Browns is our 1 rosette restaurant, the Club Lounge & Bar overlook our own Mere and we've the best Golf Course in the North West - all this plus 4 star luxury accommodation.

You may be the very first face our Guests see as you meet and greet them at their car assisting with luggage needs.  You won't be backward in coming forward and will happily chit chat away whilst guiding them to our Front desk to the ever smiling Receptionist. But just think you will have such responsibility.  As those small steps from the car to the Receptionist can make or break a Guests stay.  So you'll find out if they're here to play golf or relax in our Spa; It might be a birthday celebration and you'll quickly tip off Guest services; Guest might want information about local attractions and you will know all about our facilities even offering to give them a guided tour around.

The role

As a Concierge your day to day duties may include:-

• Ensure all guests are welcomed to the hotel and high levels of service are demonstrated at all times.
• Take guest luggage to and from bedrooms
• Book restaurants/taxis for guests
• Be available for any requests from guests.
• Maintain the lobby area and conduct walkrounds
• Frank/Distribute all resort mail
• Open and close the doors for guests.
• Carry out any housekeeping requests in the absence of housekeeping staff.
• Pick litter up from the car park
• Assist in the car park when it is full and direct cars
• Ensure Guest Smoking areas are maintained
• Ensure the red carpet is kept clean at all times.
• Maintain a continuous knowledge of the local area and attractions.
• Maintain an up to date knowledgeable of all the departments of the Mere Golf Resort and Spa in order to be able to upsell to guests.

The ideal candidate

We are looking for people from all walks of life as long as you can put people at ease and are happy to turn your hand to anything then apply.  The Concierge role will involve working shifts and will include working evening and weekends.  

We have vacancies for full and part time Concierge.  And with summer coming up we'll even consider you for a seasonal contract.

Complete your application form now and send to careers@themereresort.co.uk

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the role of Concierge please contact Jessica Bennett Rooms Division Manager on 01565 830155.

As a Conference & Banqueting Supervisor you will have a real passion for pleasing people as our Guests are very, very demanding and rightly so.  Our guest ethos is about indulging yourself in luxury surroundings.  We want you as a Conference & Banqueting Supervisor to have your finger firmly on the pulse of the function you're in charge of running.  You'll have one eye firmly on the team and the other on the function room.  We've got a fantastic Brigade of Chefs delivering banquet food to consistently high standards for up to 600 people in a single event.  With food this good you have to make sure it's presented with an equal amount of professionalism and it goes without saying our beverage offerings have to match the ambience.

With our guests demanding high standards we will demand the same from you as a Conference & Banqueting Supervisor.  It would be great if you have formal hospitality qualifications but we'll also accept applications from people who have proven vocational skills.  So you'll have inspirational "hands on" skills, your function rooms will be table perfect, the team follow your example and always go the extra mile for you.  You will simply be the best.

As a Conference & Banqueting Supervisor your day to day duties may include:-

• To promote a helpful and professional image to all guests/members and to give full co-operation to any guest/member requiring assistance with a prompt, caring and genuine attitude, reporting any comments to your Manager.
• To greet all guests/members warmly and sincerely upon arrival and to wish them a fond farewell on departure, using the guest/member name wherever possible.
• To anticipate and provide for all guest needs, handling any problems and issues as they arise, ensuring guest satisfaction.
• To assist in conference and banqueting area as requested by your Manager.
• To ensure supplies for conference and banqueting are ordered in line with stocks.
• To organise and carry out training and development for all team members to ensure they meet the department SOP.
• To be responsible for general ambience and lighting.
• Clear, set and service all table as required and in accordance with the brand SOP.
• To check and receive all deliveries on arrival for the department when on duty.
• To regularly liaise with reception regarding special requests for guests rooms, eg flowers, fruit bowls, champagne etc.
• To ensure daily tasks are completed within the time guidelines to ensure all business requirements are met.
• To ensure any meeting rooms not in use are clean and tidy and/or set up for the next function.
• To ensure public areas are kept clean and tidy at all times, complying with health and safety rules.
• To maintain a good knowledge of competitors, local information and attractions.
• To maintain a good working knowledge of The Mere Golf Resort and Spa; its history, facilities and activities available, in order to promote them wherever possible.
• To cover and run smoothly the Conference and Banqueting department during the absence of your line manager.

So apply now for the role of Conference & Banqueting Supervisor by completing our application form and send to careers@themereresort.co.uk .

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the role of Conference & Banqueting Supervisor please contact Alex Kwasniewski Conference, Banqueting & Bars Manager on 01565 830155.

We are looking for an experienced Commis Chef who is ready for the next Chef step to Demi Chef De Partie.  We've got a great team and are offering a competitive salary with an opportunity to work alongside some great Head Chefs both in both Banqueting and fine dining. 

As a Demi Chef de Partie we want to recruit someone who has a real passion for the food they prepare ensuring a consistent professional standard first time every time.

We are looking for people with unique personalities who demonstrate flair and are always looking to push themselves and their food to new boundaries.

Our food and beverage offerings are unparalleled with so much on one site from healthy lite bite options in the Spa Bar and Lounge (30 covers), to traditional fayre in the Club Lounge (100 covers) to 1 rosette (aspiring to 2 rosette) standard in our signature restaurant Browns (76 covers).  We're further complimented with private dining in the Riley room (50 covers). And it doesn't end there because we have a smaller function rooms with the George Duncan suite (120 covers) and 2 boardrooms. All supported by 4 kitchens and 8 Bars.

You'd be joining a big brigade of over 20 so you'll have to be a team player ready to step into any one of our Outlets.

As a Demi Chef de Partie your day to day duties may include:-

• To consistently assist in providing and maintaining the highest of food preparation & presentation.
• To work on and accept direction in the relevant kitchen sections.
• Control wastage and portion size as instructed by senior members and dish specifications.
• To be aware of accident reporting, maintenance reporting, fire and emergency procedures.
• To prepare and execute Mis en place for the future business
• Meet and discuss with the senior chefs the daily and future business requirements.
• Check, record, and report temperatures of fridges and freezers in line with HACCP.
• To actively participate in menu development, planning and production.
• Oversee Kitchen Porters ensuring best hygiene practice is adhered to.

The ideal candidate will have credibility as a Commis Chef with relevant Professional Cookery Qualifications and vocational experience in a luxury end hotel.  They will have an up to date Food Safety Level 2 Certificate and HACCP Level 2 Certificate would be desirable.  The Mere Golf Resort & Spa actively promote and support people development and you will have opportunity to further your qualifications through our NVQ provider.

If you wish to apply for Demi Chef De Partie please complete our application and return to  careers@themereresort.co.uk

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the Demi Chef de Partie role please contact Paul Jobling Executive Head Chef on 01565 830155.

Commis Chef

We want to recruit a Commis Chef who has a real passion for the food they prepare ensuring a consistent professional standard first time every time.

We are looking for people with unique personalities who demonstrate flair and are always looking to push themselves and their food to new boundaries.

You may already be a Commis Chef but want to break into the world of luxury hotels or you may just be finishing catering school and are looking for that first step into a professional kitchen.  We've got a great team and are offering a competitive salary with an opportunity to work alongside some great Head Chefs both in both Banqueting and fine dining.  So if you're happy to put in the hours and listen, look and learn then you might be just the sort of person we need.

Our food and beverage offerings are unparalleled with so much on one site from healthy lite bite options in the Spa Bar and Lounge (30 covers), to traditional fayre in the Club Lounge (100 covers) to 1 rosette (aspiring to 2 rosette) standard in our signature restaurant Browns (76 covers).  We're further complimented with private dining in the Riley room (50 covers). And it doesn't end there because we have a smaller function rooms with the George Duncan suite (120 covers) and 2 boardrooms. All supported by 4 kitchens and 8 Bars.

You'd be joining a big brigade of over 20 so you'll have to be a team player ready to step into any one of our Outlets.

As a Commis Chef your day to day duties may include:-

• To consistently assist in providing and maintaining the highest of food preparation & presentation.
• To work on and accept direction in the relevant kitchen sections.
• Control wastage and portion size as instructed by senior members and dish specifications.
• To be aware of accident reporting, maintenance reporting, fire and emergency procedures.
• To prepare and execute Mis en place for the future business
• Meet and discuss with the senior chefs the daily and future business requirements.
• Check, record, and report temperatures of fridges and freezers in line with the SOP.
• To actively participate in menu development, planning and production.

The ideal candidate will have credibility as a Commis Chef with relevant Professional Cookery Qualifications and vocational experience in a luxury end hotel.  They will have an up to date Food Safety Level 2 Certificate and HACCP Level 2 Certificate would be desirable.  The Mere Golf Resort & Spa actively promote and support people development and you will have opportunity to further your qualifications through our NVQ provider.

If you wish to apply for Commis Chef please complete our application and return to  careers@themereresort.co.uk

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the Commis Chef role please contact Paul Jobling Executive Head Chef on 01565 830155.

Golf Services Assistant

We're looking for someone to join our vibrant team as a Golf Services Assistant. 

As a Golf Services Assistant you will have a real passion for pleasing people as our Guests and members are very, very demanding and rightly so.  Our ethos is about indulging yourself in luxury surroundings.  We want you as a Golf Services Assistant to have your whole focus on those that have come to play the top Golf Course in the North West.  You'll have a good knowledge of the game and this will develop into an intimate knowledge of each tee.  You be indoors in the shop advising on the weather and the next on a buggy picking up a Guests clubs from their car.  You will have one eye on the weather as you'll be one step ahead thinking what will the Guests/Member need next - looks like rain so grab those umbrellas now !

We'd expect you to know about the Resort's other facilities so you can advise where to go for a halfway house drink at the 11^th Green Bar, re-fuel with some lite bites in our Club Lounge or push the boat out with fine dining in our restaurant BROWNS.

With our guests demanding high standards we will demand the same from you as a Golf services Assistant.  It would be great if you have formal hospitality and/or sport qualifications but we'll also accept applications from people who have proven vocational skills.  So you'll have great deal of golf savvy, your practise areas and driving range are immaculate on your shift.  The Guest and Members will remember your name on the next visit as you're simply a star !

As Golf Services Assistant your day to day duties may include:-

• Cleaning and storage of all buggies and trollies
• Assist in the running of the Golf Shop (so retail essential desirable)
• Maintaining cleanliness of Locker rooms, driving range, the 11^th Green Bar rest area and generally as directed
• Maintaining practise areas & drving range (including collecting balls)
• Announcing of players on 1^st & 10th tee
• Understand, review and continually improve the guest journey through associated golf areas.
• Ensure the use of the golf tee time system in accordance with company policy to ensure maximum sales and product awareness.
• Encourage golfers to use the on and off course food and beverage facilities prior to, during, and on completion of the rounds.
• Be fully conversant with all the terms of membership, policies and procedures together with the cost structures and any particular arrangements afforded to some members.
• To seek to attract new members whilst making every effort to maintain existing membership levels.

If you wish to apply for Golf Services Assistant please send complete our application find on our website http://www.themereresort.co.uk/

If you have a Skype account, please send details with your application as we may hold an initial interview with candidates in this way.

If you wish to talk informally about the Golf Services Assistant role please contact Alastair Saunders Assistant Golf Operations Manager on 01565 830155.